Service Terms and Conditions
Union Council Union Council Service Terms
Table of Contents
1. General Terms
Union Council Union Council provides all services subject to the following general terms and conditions.
- Applicant Age: Applicant must be 18 years or older for most services.
- Citizenship: Applicant must be a citizen of Bangladesh and a resident of the area.
- Accurate Information: All applications must provide correct, complete, and truthful information.
- Required Documents: Each service requires submission of specified documents.
Important: Providing false information will result in application rejection and possible legal action.
2. Birth Registration Service
- Time Limit: Registration within 45 days of birth is free of charge.
- Required Information: Child's name, birth date, parents' names and national ID numbers.
- Supporting Documents: Hospital birth certificate (if available), parents' national ID cards.
3. Citizen Certificate
- Eligibility: Citizen of Bangladesh residing in the area for at least 6 months.
- Age: Minimum 18 years.
- Required Documents: National ID card, two local citizens' testimonies.
Validity: Citizen certificates are typically valid for 6 months to 1 year.
4. Holding Tax Service
- Tax Payment: Holding tax must be paid by June 30 each year.
- New Holding: New buildings must be registered within 30 days of construction.
- Ownership Transfer: Property ownership changes must be reported within 30 days.
5. Trade License
- Eligibility: Business owner must be at least 18 years old.
- Required Documents: National ID card, business address proof.
- Renewal: Annual renewal required by June 30.
Warning: Operating a business without a license is a punishable offense.
6. Marriage Registration
- Age: Groom must be 21 years, bride must be 18 years.
- Consent: Both parties must give free and voluntary consent.
- Witnesses: Two adult witnesses must be present.
- Time Limit: Registration within 30 days of marriage.
7. Social Security Services
a. Old Age Allowance
- Minimum age 65 years.
- Family annual income below prescribed limit.
b. Widow Allowance
- Minimum age 18 years.
- Has not remarried after husband's death.
c. Disability Allowance
- Disability certificate from government hospital.
- Age between 6 to 65 years.
Application Period: January-February each year.
8. Certificates and Attestation
- Character Certificate: Testimony from two local citizens required.
- Income Certificate: Income proof must be submitted.
- Heirship Certificate: List of all heirs and their consent required.
9. Complaint Redressal
- Filing Complaint: Written complaint, online form, or directly to Chairman/Secretary.
- Resolution Time: Simple complaints within 15 days, complex within 30 days.
- Appeal: Appeal to Upazila Executive Officer if dissatisfied.
Complaint Helpline: 01872936327 (9 AM - 5 PM) | Email: help@dhtms.xyz
10. Fees and Charges
| Service Name | Fee (Taka) | Remarks |
|---|---|---|
| Birth Registration (within 45 days) | Free | - |
| Birth Registration (after 45 days) | 50 | Standard fee |
| Citizen Certificate | 200 | Per copy |
| Trade License (New) | 500-2000 | Based on business type |
| Trade License Renewal | 300-1000 | Based on business type |
| Marriage Registration | 200 | Standard fee |
| Character Certificate | 100 | Per copy |
| Heirship Certificate | 300 | Per application |
Payment Method: Cash at Union Council office, bKash (01872936327), or online banking.
Digital Holding Tax Management System
The Union Council uses the Digital Holding Tax Management System developed by Const-tech Software.
Features: Online tax payment, automatic billing, digital receipts, SMS notifications.
Developer: Const-tech Software